Call : 866-278-2420

Resources

Apply for Membership

Qualify to become a Member and start earning rewards today!

Become a Member Only

Qualify for Membership and earn points that can be redeemed for cash

Become a Working Owner

Qualify for Membership, earn point that can be redeemed for cash AND take advantage of the PSM Health Benefits Plans

Review the
Population Science Management
Operating Agreement

Understand your rights and obligations as a Working Owner (password required)

Electronic Tax Information Statements

Tax information statements will be provided to you electronically through the COVERED365 app (Download on Google Play | Download on App Store) and member portal (rather than by paper mail), unless you choose to opt out of electronic delivery. To the extent applicable to you, these documents may include, but are not limited to:
  • Form 1095-B and 1095-C, as applicable (Health Coverage)
  • Massachusetts Form 1099-HC (Health Coverage)
  • Any other healthcare coverage forms, including those required by California, New Jersey, Rhode Island, the District of Columbia, and Vermont
  • Schedule K-1 (Form 1065) and other federal, state, or local tax forms related to compensation or partnership interests
  You may opt out of electronic delivery at any time by updating your delivery preferences in the COVERED365 app (Download on Google Play | Download on App Store) and member portal. Any opt-out will apply prospectively only and will not affect documents already delivered electronically. If you opt out, paper copies will be mailed to your address on file. You are responsible for keeping your mailing address current. If you require any assistance or believe any information on the form is incorrect, please reach out to federalforms@detegohealth.com.  

Medicare Part D Notice:
Notice of Non-Creditable Coverage

As a member of a health benefits plan, it’s important to have access to our current Notice of Non-Creditable Disclosure. Please follow the link below to view.

Covered365™ FAQs

How do I download the Covered365 app?

You can download the app from the Apple App Store or Google Play Store. Just search for “Covered365” and install. 

The app makes managing your benefits simple. You can: 

  • View your plan details 
  • Access your digital ID card 
  • Submit and track claims 
  • Connect with virtual care providers 
  • Find in-network doctors and facilities 

Yes! You can schedule virtual visits directly through the app for convenient care wherever you are. 

Your digital ID card is available at the top of the homepage in the app. You can download or share it instantly

Use your Member Portal username and password to log in. 

Our Care Guides are here for you Monday through Friday from 7 a.m. to 5 p.m. Central time. 

Call: 866-815-6001 

Email: MemberServices@DetegoHealth.com 

Working Owner Survey FAQs

Where do I find my monthly Working Owner survey?

Your survey will appear directly in your Covered365 app dashboard. When a new survey is available, you’ll see a notification banner at the top of your home screen prompting you to complete it.

Monthly surveys for working owners post in the Covered365 app on the fourth of each month or on the business day before when the fourth falls on a Saturday, Sunday or holiday.

Yes. You’ll receive an email alert letting you know your survey is available.

 

It’s important to complete each monthly survey to maintain eligibility for health benefits as a PSM Working Owner. If you miss one, you’ll see a reminder in the app until it’s submitted.

Scroll to the Surveys section in your Covered365 app and tap the survey to get started. Surveys take just a few minutes and can be completed right from your phone.

No. Use your standard Covered365 login. Once signed in, any Working Owner tasks, including your surveys, will automatically appear for you.