Resources
Apply for Membership
Qualify to become a Member and start earning rewards today!
Become a Member Only
Qualify for Membership and earn points that can be redeemed for cash
Become a Working Owner
Qualify for Membership, earn point that can be redeemed for cash AND take advantage of the PSM Health Benefits Plans
Review the
Population Science Management
Operating Agreement
Understand your rights and obligations as a Working Owner (password required)
Electronic Tax Information Statements
- Form 1095-B and 1095-C, as applicable (Health Coverage)
- Massachusetts Form 1099-HC (Health Coverage)
- Any other healthcare coverage forms, including those required by California, New Jersey, Rhode Island, the District of Columbia, and Vermont
- Schedule K-1 (Form 1065) and other federal, state, or local tax forms related to compensation or partnership interests
Videos
- Welcome to Population Science Management
- Covered365 App
- Annual Max Plan Walkthrough
- GigCare Livelihood Plan Walkthrough
- GigCare Thrive Plan Walkthrough
- Insight Plan Walkthrough
- MaxGuard Plan Walkthrough
- PPO Plan Walkthrough
- PPO HSA Plan Walkthrough
- Reference-Based Pricing Walkthrough
- TDK Plan Walkthrough
- Health Benefits for Self‑Employed Business Owners Testimonial
- Gig Worker Health Benefits Testimonial
Medicare Part D Notice:
Notice of Non-Creditable Coverage
As a member of a health benefits plan, it’s important to have access to our current Notice of Non-Creditable Disclosure. Please follow the link below to view.
Covered365™ FAQs
How do I download the Covered365 app?
You can download the app from the Apple App Store or Google Play Store. Just search for “Covered365” and install.
What can I do on the Covered365 app?
The app makes managing your benefits simple. You can:
- View your plan details
- Access your digital ID card
- Submit and track claims
- Connect with virtual care providers
- Find in-network doctors and facilities
Can I access virtual care through the app?
Yes! You can schedule virtual visits directly through the app for convenient care wherever you are.
Where can I find my digital ID card?
Your digital ID card is available at the top of the homepage in the app. You can download or share it instantly
How do I log in?
Use your Member Portal username and password to log in.
Where do I go if I need help?
Our Care Guides are here for you Monday through Friday from 7 a.m. to 5 p.m. Central time.
Call: 866-815-6001
Working Owner Survey FAQs
Where do I find my monthly Working Owner survey?
Your survey will appear directly in your Covered365 app dashboard. When a new survey is available, you’ll see a notification banner at the top of your home screen prompting you to complete it.
When can I expect my surveys to show up?
Monthly surveys for working owners post in the Covered365 app on the fourth of each month or on the business day before when the fourth falls on a Saturday, Sunday or holiday.
Will I get notified when a survey is ready?
Yes. You’ll receive an email alert letting you know your survey is available.
What happens if I miss a survey?
It’s important to complete each monthly survey to maintain eligibility for health benefits as a PSM Working Owner. If you miss one, you’ll see a reminder in the app until it’s submitted.
How do I complete the survey?
Scroll to the Surveys section in your Covered365 app and tap the survey to get started. Surveys take just a few minutes and can be completed right from your phone.
Do I need to log in differently as a Working Owner?
No. Use your standard Covered365 login. Once signed in, any Working Owner tasks, including your surveys, will automatically appear for you.
