For Population Science Management (PSM) individuals, staying connected to your health benefits shouldn’t be complicated. Whether you’re checking claims, completing your Working Owner surveys or finding a provider, you deserve tools that simplify the process — not add to your to‑do list. That’s exactly where the Covered365™ app comes in.
Covered365 brings everything you need into one easy, on‑the‑go experience. Here’s how it helps you stay informed, engaged and in control of your care.
Your benefits, all in one place
Covered365 puts your most important health information right at your fingertips. Once logged in with your Member Portal credentials, you can quickly access:
- Your digital ID card, available at the top of the app’s homepage for instant download or sharing
- Claims history and updates, so you can review statuses and explanations of benefits anytime
- Forms and essential documents, all organized in one easy‑to‑find location
- Virtual care and cost savings programs that help you stay healthy
Instead of juggling emails, paperwork or multiple websites, everything lives in one convenient mobile app.
Virtual care when you need it
Covered365 connects you to virtual care options — making it easier to get the support you need without the wait. You can schedule virtual visits directly through the app for quick, convenient access to care wherever you are.
This is especially useful for people who prefer digital-first health support or need care outside regular business hours.
A better way to stay engaged as a Working Owner
For PSM Working Owners, Covered365 is essential for viewing and completing monthly surveys necessary for keeping your health benefits.
Completing your monthly survey in the app takes only a few minutes and helps ensure you remain in good Working Owner standing. If you miss one, the app keeps a reminder visible until it’s submitted.
Access your benefits anytime, anywhere
Covered365 is built for the way you live. Whether you’re managing your care between shifts, traveling or just prefer having everything digital, the app helps you:
- Stay connected to your benefits
- Complete required tasks on time
- Access care when you need it
- Keep important documents organized
Getting started with Covered365 is simple:
- Download Covered365 in the Apple App Store or Google Play.
- Log in using your Member Portal username and password.
- If you haven’t set up Member Portal access yet, Detego Health’s Care Guides are here to help at 866‑815‑6001 or MemberServices@DetegoHealth.com.
- Updated your Member Portal password recently? Just make sure to update it in the app as well.
If you need additional help or login issues, our Care Guides can get you back on track quickly.